Social Networking Software
SAP’s 12Sprints joins the social enterprise bandwagon
by admin on Feb.05, 2010, under Social Networking Software
I spent some time this morning working with SAP’s new 12Sprints collaboration service, which was announced earlier this week. Available free in open beta immediately, it’s a cloud-based service that’s a cross between Basecamp and Google Wave and is ostensibly designed for team collaboration. Not incidentally, 12Sprints is also clearly a social application and it includes viral invitation, extensive commenting and discussion capabilities, and interesting new twists on measuring community opinion such as real time consensus tracking. Here’s my analysis and breakdown.
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Social CRM: Ground zero for Enterprise 2.0 in 2010
by admin on Feb.04, 2010, under Social Networking Software
There’s been some debate recently on whether Social CRM is part of the broader Enterprise 2.0 story. I try to answer the question and explore some of the latest thinking on social business and how it can help transform the customer relationship for real competitive advantage.
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The app store: The new “must-have” digital business model
by admin on Jan.22, 2010, under Social Networking Software
Amazon announced today that it was opening up its Kindle reader device to 3rd party applications to be distributed later this year in the Kindle Store.
This news was just one more in a string of announcements from platform vendors large and small that they’re getting the message: The app store model that Apple has proved so successfully with the iPhone is becoming the next frontier when it comes to next-generation software distribution that creates clear value for both customers and companies alike.
What will then mean for software distribution models of the future? You can bet they will look a lot like the Apple App Store…
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